Returns & Exchanges
At DYNASTY REWARDS STORE, we are committed to your satisfaction and offer a streamlined return process for items within 30 days of delivery. All returned merchandise must be in its original, unused condition with all tags and packaging intact.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all accessories and documentation are included to avoid processing delays.
Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
Drop Off and Track
Hand over the package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing